Privacy Policy

Last updated: June 5th, 2014

Our Privacy Policy is designed to ensure that the personal data you provide to us is processed with due care and attention. We are committed to our users’ privacy and guarantee the information you submit to us is only used for the purposes set out in this Policy.

We collect, store, use and protect your personal information in a transparent way in full accordance with the Data Protection Act 1998.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By registering your details with http//mucho.co (our site) you consent to the collection and processing your personal data as set out in this Policy.

Uses made of he information

We may collect and process the following data about you:

  1. Information that you provide by filling in forms on our site http://mucho.co (our site). This includes information provided at the time of registering to use our site, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  2. Information about you from the requests and other messages you submit to this website and the e-mails or letters you send to us
  3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  4. Details of transactions you carry out through our site and of the fulfilment of your orders.
  5. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  6. We do not store credit card details.

The personal data collected by mucho.co (trading name for The Cook-in Company Limited) may be used:

  1. To meet any request you make on this website and deliver the services you demand
  2. To adhere to any contractual Agreements entered into by our website
  3. To contact you where it is necessary concerning this website services
  4. To keep you informed of The Cook-in Company Limited services and news
  5. To improve and develop our service by monitoring website usage
  6. To notify you about changes to our services
  7. For survey purposes
  8. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

IP Adresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

When you use http://Mucho.co, The Cook-in Company Limited may set and access cookies on your browser for the following purposes:

  1. To remember your login or to keep session information
  2. To make the website work more effectively
  3. Anonymous cookies are used to analyse how many visitors come to the site and to track how they use it.

You may refuse to accept cookies by adjusting your browser setting which allows you to refuse the setting of cookies or by clearing your cookies. However, if you do that, your use of our website may be adversely affected.

Our site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses “Cookies”, text files that are saved on the hard drive of your computer and enable the analysis of website use through you. The information gathered by the cookie about the use of this website will generally be transmitted to Google servers in the US and saved there. Should IP anonymization be activated for this website, your IP address will be shortened by Google within the EU and other member states of the EEA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. As licensed by the owners of this website, Google will use this information in order to analyse your use of this website, in order to compile reports regarding the website activity, and in order to render further services associated with website activity and Internet usage to the owner of this website. The IP address of your browser as detected by Google Analytics will not be conflated with other data from Google.

You can choose to prevent the saving of cookie files through the relevant setting in your browser software; we would however like to inform you that you will in this case not be able to use all the functions of this website to their full extent. You can choose to prevent Google’s collection and usage of the data gathered by cookie files to provide information regarding your usage of this website (including your IP address) by downloading and installing the browser plugin available here. By using our site, you are consenting to the appropriation of data about you by Google in the manner and for the purposes laid out above.

Information disclosure

The Cook-in Company Limited shares your personal information with our staff and contractors only to the extent and for the purpose for which it was supplied. The Cook-in Company personal database will be one of the transferred assets in the case of acquisition of our assets by a third party. We may also release information relating to you if we are required to do so by legal process or in response to a subpoena, court order or other legitimate request by an authority.

We do not disclose the data you provided to us to any other third parties unless you have specifically consented to it or for the purposes of complying with a legal or regulatory requirement. We may use data or allow relevant third parties to market to you if you have agreed to this option.

Data safekeeping

For the purposes of the Data Protection Act 1998 The Cook-in Company Limited acts as a "data controller". Access to your personal data is only provided to The Cook-in Company Limited staff and contractors.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The security of your data is a matter of great importance to us. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. The Cook-in Company Limited protects your personal information by means of a unique password. Yet, it is your responsibility to safeguard your password. Do not share this information with anyone.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. However information will be kept on secure servers and key information encrypted if transmitted by The Cook-in Company.

We do not store credit card details.

Access and update

Our website users have the right to:

  1. Login, correct and amend certain details at any time
  2. Ask us for a copy of the information supplied by you that we hold by making request to admin@getmucho.com The Cook-in Company is entitled to charge you a standard fee for this service, but it would be unusual if we do so.
  3. Ask us to stop using your personal data or contacting you in the future with special offers or news of new services

Opt-out

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. We will give you the option to opt out of our marketing communications or emails. If you would like to change these preferences then you should use the unsubscribe link at the bottom of our emails or contact us.

Changes to this privacy policy

The Cook-in Company Limited keeps its Privacy Policy under regular review and reserves the right to revise it at any time and when appropriate they will be notified via email. It is your obligation to check our website regularly to review our current Privacy Policy. You will be subject to the Privacy Policy in force at the time that you use our website service.

Copyright notice

All information incorporated within http://mucho.co has been created for and behalf of The Cook-in Company Limited Unauthorised use of Mucho trademarks, trade names and logos is prohibited.

Complains or queries

The Cook-in Company Limited intends to meet the highest standards when collecting and using your personal information. In any case you suspect that our collection or use of information is unfair, misleading or inappropriate we encourage you to bring it to our attention. We are happy to provide any additional information or explanation needed.

The Cook-in Company gives no guarantee of the continued existence or availability of any options presented on our site. By using mucho.co you assume the risk that the information on this web site may be incomplete, inaccurate, out of date or may not meet your requirements.

Any interpretation of this website’s content, claims or disputes shall be subject to the exclusive jurisdiction of the English Courts under English law.

Please, email The Cook-in Company Limited if you have any issues, comments or questions about the above on admin@getmucho.com

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