Terms and conditions

Please read these Terms and Conditions carefully before using our Platform (namely our website www.getmucho.com ("Site") and/or our mobile application (Mucho) ("App"), together our "Platform"). We recommend that you print a copy of these for future reference.

You should understand that by ordering through our Platform you agree to be bound by these terms and conditions. By signing up to our Platform you confirm your agreement to these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our Platform.

Welcome to our Platform. The Platform is provided, owned and operated by The Cook-in Company Limited (trading under the name "Mucho") a company registered in England under company number 08373811 and whose registered office is at 12 Gough Square, 3rd Floor, London, EC4A 3DW and email address hi@getmucho.com ("Cook-In Company", "Mucho", "us", "we" or "our" for short).

These Terms and Conditions (together with the documents referred to on it) govern the use to the services offered by Mucho on our Platform. The Platform is a grocery shopping and communications platform for facilitating the connection between individuals ("You") seeking to order grocery items ("Groceries") from selected retail outlets ("Suppliers"), and Mucho who You have authorised to purchase such Groceries on your behalf from the Suppliers. The additional charge You pay above the retail price of the Groceries is for the purpose of engaging us to perform this service on your behalf. You acknowledge that we act as your agent in providing our Services, and that we have no relationship with You other than to provide the Services as set forth in this Agreement. For the avoidance of doubt there is no relationship of Consumer between us and You under these Terms and Conditions nor under any Contract. Any relationship of Consumer exists solely between you and the relevant Supplier.

1. Definitions

2. Service availabity

3. Your status

By placing an order through Our Site, you warrant that:

4. How the contract is formed between you and us

5. User account

6. User submissions

7. Your rights

8. Availability and delivery

9. Risk and title

10. Price and payment

11. Our refunds policy

12. Our liability

13. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our Platform, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Platform (either on our Site or App or both). For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

14. Notices

All notices given by You to us must be given to us at hi@getmucho.com. We may give notice to you by either the e-mail or postal address you provide to us when placing an order or on registration as a User. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter; that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail; that such e-mail was sent to the specified e-mail address of the addressee.

15. Transfer of rights and obligations

16. Intellectual property rights

17. Events outside our control

18. Waiver

19. Severability

If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

20. Entire agreement

21. Our right to vary this this Terms and Conditions

22. Disclaimer

23. Laws and Jurisdiction

Contracts or any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.